How can we help?
Answers for hosts planning an event and for guests sharing photos at one. Can't find it? Message us at info@kuha.app.
Getting started
For hosts: couples, families and organizers.
What is Kuha?
Kuha turns every guest into a photographer. You put one QR code on the tables. Guests scan it and upload photos, short videos and greetings from their phone's browser. Everything lands in one private album you keep.
Guests need no app and no account.
How do I create my album?
- Go to kuha.app/start and sign up.
- Name your event and pick a QR template.
- Print your QR or share your album link.
Set up takes under 60 seconds. Features such as the Digital Invitation & RSVP, Seat Finder and Live Slideshow depend on your plan, and you can use them whenever you're ready.
Where should I put the QR code?
Anywhere guests will see it while they're taking photos:
- A table card on every table
- The selfie mirror or photo wall
- Takeaway boxes or giveaways
- Your digital invitation link
Print a test card first and scan it with two different phones before printing the rest.
Can I see what my guests will see?
Yes. Open the sample Guest Hub, invitation and slideshow at kuha.app/experience. No account needed.
What events is Kuha for?
Weddings, debuts, baptismals, birthdays and kids' parties, gender reveals, family reunions, Christmas parties and company events. Kuha is made in the Philippines and works worldwide.
For guests
At an event and want to share your photos? Start here.
Do I need to download an app?
No. Scan the QR code on your table and the album opens in your phone's browser. No app, no account.
How do I upload my photos?
- Open your phone camera and point it at the QR code.
- Tap the link that appears.
- Type your name so the host knows who sent them.
- Tap to add photos or videos, then wait for the upload to finish.
My upload is stuck. What do I do?
Try these, one at a time:
- Move to stronger Wi-Fi or mobile data.
- Upload about 10 photos at a time instead of all at once.
- If you opened the link from Facebook or Instagram, tap the three dots and choose Open in browser.
- Keep the page open until the upload finishes.
Still stuck? Message us with the host's or couple's names.
I can't find the QR code.
Ask the host or the coordinator for the album link. The QR code and the link open the same album. Also check the table cards and the photo wall.
How do I leave a video greeting?
Open the album from the QR code, choose the Video Guestbook, and record a short greeting for the host. It goes straight into their album.
Features
Everything from the first invite to the last photo.
Guest Hub
The one page guests reach by QR. From there they upload photos and videos, leave greetings, play the Photo Challenge and find their seat.
Live Slideshow
Guest photos and greetings appear on a TV, projector or LED wall as they're uploaded. Open it from your dashboard on the computer connected to the screen.
Photo Challenge
A list of fun photo tasks, like "Selfie with the groom" or "Best dance move". It gets even shy guests shooting, so you get every angle of the party.
Video Guestbook
Guests record short video greetings from their browser. Kuha has a video guestbook only; there is no audio-only guestbook. The number of clips depends on your plan.
Seat Finder
Guests type their name and see their table. No printed seating chart to update at the last minute.
Digital Invitation & RSVP
One link for your invitation and RSVPs: an envelope that opens on their phone, your theme and colours, event details, a countdown, and RSVPs collected for you. Export the guest list as a CSV for your planner.
QR Templates
Pick a template that matches your theme and print it for every table.
Memory Page
A highlights page you can share after the event. It stays online for as long as Kuha runs.
Your album
Photos, downloads and privacy.
What photo quality do guests upload?
Photos are saved in HD, sized for phone and TV screens and for standard prints. Guests' phones prepare each photo before it uploads, so the exact size depends on your plan. Higher plans keep more detail. Compare plans at kuha.app/pricing.
How do I download all the photos?
From your dashboard, choose Download all (.zip) once you have marked your album Completed. You get every photo and video your guests shared, in one file.
How long does my album stay up?
Each plan has its own windows: how long guests can upload, and how long you can download everything. See them at kuha.app/pricing. Download your ZIP before the download period ends. Your Memory Page stays online for as long as Kuha runs.
Is my album private?
Yes. Only people with your QR code or album link can open it. Share the link only with your guests.
Plans & payments
One-time payments, no subscription for hosts.
How do plans work?
Start with a free trial album. When you need more, upgrade with a one-time payment per event. There's no subscription. Prices show in your local currency.
Which plan should I choose?
Plans differ by how many photos guests can share, how long guests can upload, how many video clips you get and how long you can download everything. Compare them at kuha.app/pricing, or message us with your guest count and we'll help you pick.
Can I pay with GCash or Maya?
Yes. You can pay by card, GCash or Maya at checkout. Payments are handled securely by Dodo Payments.
My payment didn't go through.
- If you opened Kuha from Facebook or Instagram, try again in Chrome or Safari. In-app browsers sometimes block the payment approval step.
- Check that your card is enabled for online payments.
- Paid but your album didn't upgrade? Message us with the email you used at checkout.
We'll never ask for your full card number, CVV or a payment PIN.
Can I get a refund?
Read our refund policy at kuha.app/refund. If you need help, message us with the email you used at checkout and what happened. A person from our team will review it.
For event pros
Planners, photographers and venues.
I'm a planner, photographer or venue. Can I offer Kuha to clients?
Yes, through the Kuha partner program. See how it works at kuha.app/experience/partners or email info@kuha.app.
Still need help?
Write to us with your album name and, if your event is soon, the date. A person from our team will reply.
info@kuha.app